Our frequently asked questions

Cybee is a sovereign cloud backup solution, based on the Restic backup engine, which protects businesses’ Windows and Linux servers against data loss.

Yes. The data is encrypted at source using AES-256 before being sent, protected in transit by TLS, and Cybee never has access to its plaintext content.

Exclusively within the European Union, on S3 object storage: in France with Leviia, in Germany and the Netherlands on T Cloud Public, or with other European S3 providers (OVHcloud, etc.)

Exclusively within the European Union, on S3 object storage: in France with Leviia, in Germany and the Netherlands on T Cloud Public, or with other European S3 providers (OVHcloud, …

hree complementary layers: (1) end-to-end encryption with client-held keys — exfiltrated data is worthless; (2) S3 Object Lock immutability — during retention, backups can be neither altered nor deleted, which…

Restic is an open-source backup engine renowned for its reliability, source-side deduplication and native client-side encryption. Cybee chose it for its transparency — documented repository format, auditable code, no black…

No. Cybee is a French vendor, backups are hosted with European providers in the EU, and data is encrypted client-side with keys only you hold. There is no US entity…

Through cryptography, not promises: end-to-end AES-256 encryption performed on your machines, Poly1305-AES authentication, and keys under your exclusive control. No one else — not Cybee, not the storage provider —…

Frequency is freely configurable per backup plan The Cybee orchestrator then executes each task within its optimal window, arbitrating bandwidth, repository locks and priorities across the fleet — so ambitious…

Flexible, snapshot-based retention: keep backups by days, weeks, months or years [ALIGN WITH FR], applied automatically to every snapshot. Combined with Object Lock immutability, retention is not just a housekeeping…

Both models exist — your choice. Option 1: per-machine licensing (per agent), for maximum budget predictability regardless of data volume. Option 2: pricing on volume actually stored, **after deduplication** —…

Cybee is a backup solution — the essential building block of any disaster recovery plan, but not a full DRP by itself. For a complete, managed disaster-recovery plan (standby infrastructure,…

No product can be "NIS2 certified" — the directive addresses organizations, not tools. But Cybee covers the backup-related expectations NIS2 places on essential and important entities: immutable, encrypted backups; restore…

Reversibility is structural, not contractual goodwill: your repositories use the open-source Restic format and remain fully restorable with the free Restic tools, without Cybee. Your encryption keys have been yours…

No — and we prefer to say it clearly. Cybee operates the platform (orchestration, storage, security, availability, with contractual SLAs); supervising backup execution is the client's responsibility, fully tooled in…

Contractual, measured, and verifiable: 99.9% monthly availability of backup storage (write *and* restore reads) with service credits if missed; 99.5% for the console; support in French and English on business…

Windows servers and the main Linux distributions, through a single lightweight agent driven by the central orchestrator

Cybee acts as a processor under GDPR: data is hosted in the EU, encrypted end-to-end with client-held keys, and processed under a data processing agreement [ALIGN WITH FR : détails…