A look back at the IT Press Tour: What we presented—and what we were challenged on
The contrast between what we embrace and what we reject
We’re not the only ones building on an open platform. Zmanda, in the United States, also relies on Restic. Plakar in France is working in the same space. We mentioned this during the session rather than waiting for someone to point it out to us.
The real contrast lies elsewhere, with the solutions we encounter every day in the field: Veeam, Commvault, Acronis, … They were born in the LAN era, and that’s evident in the cloud. They perform very effective on-premises deduplication, then store an undeduplicated replica in the cloud—often on the most expensive storage tier of the three offered by any provider. In the event of a disaster involving several terabytes, they restore too slowly.
However, we’re not trying to replace them, and that’s probably the most misunderstood aspect of our positioning. About 80% of our new customers run a local backup solution, and we don’t ask them to stop using it. Cybee acts as an additional layer of resilience, with a guaranteed output format. Some customers abandon their local backup after one to three years; others will never abandon it. Both scenarios are fine with us.
This is the interpretation ITdaily adopted when it ran a headline about a “European way out” for Veeam customers. We’re happy to echo that.
Questions to which we don’t yet have good answers
A report that ended here would be of no interest. Four criticisms were directed at us, all of them valid.
“You preach openness, but Cybee isn’t open source.” The distinction is real: our storage format is open, but our orchestration is not. It is this format that guarantees your reversibility, and it is what matters to a CIO. But the objection remains valid, and the response we gave during the session—promising partial openness within two to four years—was deemed insufficient. We’re a small team, and opening up the code requires a governance structure that we haven’t yet established. We’d rather say that than announce a date we wouldn’t be able to meet.
“You have only one customer, and that’s your sister company.” That’s correct; Nuabee is currently Cybee’s leading distributor. We consider that three petabytes and 2,500 critical VMs in production constitute a more demanding environment than ten pilot customers, but this does not replace the diversity of a true customer base. Opening up to the MSP channel is the milestone that matters to us.
“The console is only available in French.” That’s currently the case, and the English demo was run through a machine translation tool. It’s indeed difficult to project a European image with a monolingual interface: this is our top priority before opening up the channel.
“No hypervisors, no databases.” Cybee operates via agents and currently and deliberately does not support VMware or Hyper-V hypervisors. This is a choice to remain independent of the virtualization layer—useful when a customer migrates—but it’s also a limitation for those who want to back up at the hypervisor level today. For this need, we’re not the right tool, and we’re upfront about it.
What We’ve Learned
Three lessons, in the order of their usefulness to us.
- The first: the nature of the open format has changed. Three years ago, it was an engineer’s argument. It has become a bidding criterion, driven by regulation rather than technology.
- The second: our message must be as verifiable as our architecture. Our two real differentiators are those a customer can verify without taking our word for it—we’re European, and our format is open. Everything else is demonstrated in production.
- The third, and most uncomfortable: at this stage, Cybee is a way out alongside existing solutions, not a destination. That’s the press’s conclusion, but it’s also ours as of today. What happens in 2027—with the opening of the channel, the internationalization of the console, and database support—will determine the rest.