FAQ | Frequently Asked Questions

Cybee acts as a processor under GDPR: data is hosted in the EU, encrypted end-to-end with client-held keys, and processed under a data processing agreement [ALIGN WITH FR : détails...

Windows servers and the main Linux distributions, through a single lightweight agent driven by the central orchestrator

Contractual, measured, and verifiable: 99.9% monthly availability of backup storage (write *and* restore reads) with service credits if missed; 99.5% for the console; support in French and English on business...

No — and we prefer to say it clearly. Cybee operates the platform (orchestration, storage, security, availability, with contractual SLAs); supervising backup execution is the client's responsibility, fully tooled in...

Reversibility is structural, not contractual goodwill: your repositories use the open-source Restic format and remain fully restorable with the free Restic tools, without Cybee. Your encryption keys have been yours...

No product can be "NIS2 certified" — the directive addresses organizations, not tools. But Cybee covers the backup-related expectations NIS2 places on essential and important entities: immutable, encrypted backups; restore...